TERMS & CONDITIONS
We accept payment by credit card, via Paypal or Apple Pay.
2) Shipping Policy
All orders are processed within 1 to 3 business days after receiving your order confirmation email (excluding weekends and holidays). This means that for UK orders, if you order on a weekday before 3pm, we will process your order and have it ready to send to you on the same day. After 3pm, we will send the order the next day.
You will receive another notification when your order has shipped.
Occasionally, a high volume of orders or postal service problems may mean that your order may be delayed – in these instances, we will contact you about the estimated date of your delivery.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free shipping: We offer free shipping in the UK for orders over £40.
We offer international shipping to most countries – please contact us directly at firstname.lastname@example.org first to make sure we can ship to you.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Marrakech Bazaar is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
3) Returns Policy
Your complete satisfaction with our products is guaranteed! General merchandise items may be returned or exchanged in their original packaging within 10 days of receipt. Furniture purchases and custom orders are subject to slightly different rules which are described.
Marrakech Bazaar will not refund the shipping charges for returned items nor pay for the shipping of returned items unless the items delivered were either not what you ordered or arrived damaged. In these cases, you must contact us immediately upon receipt and we will arrange for a pickup of the goods.A 15% service fee will be charged on returned orders.
HOW TO MAKE A RETURN
If you wish to make a return or exchange, please follow these steps:
|Contact our customer service and obtain an RMA (return merchandise authorization) number. Our store will only be able to accept return packages clearly marked with an RMA number. All the sale items are non returnable or exchangeable.
|Pack and seal your return security in its original packaging. Clearly mark the RMA number on the outside of the box. Packages must be returned postage paid. We also recommend that you insure all packages since otherwise you will be responsible for any damage during the return shipment. marrakech-bazaar.co.uk will not accept C.O.D. deliveries.
Ship the product to us, insured, postage paid.
Address for Returns
94 Sir Francis Drake Court
47 Banning Street
Marrakech Bazaar may collect and process information about you to better understand customer needs, how we can improve our products and services and for other purposes. We may notify you about Marrakech Bazaar products and services, changes to the web site or other information. If you do not want to receive any information from us, send an email to us advising us not to send any other Marrakech Bazaar information to firstname.lastname@example.org.
Marrakech Bazaar does not sell trade or rent your personal information to others.
5) Terms of Purchase
The products supplied from this web site are supplied by Marrakech Bazaar and shall be referred to as “Marrakech Bazaar “, “we”, “us”, or “our” throughout this web site. All website information, communications including advertisements made by Marrakech Bazaar are invitations only and are not offers or unilateral contracts. Your submission of an order represents an offer to purchase the products indicated by you, and is not binding on us until we have notified you that the order is accepted and the goods have been despatched by us. This means that if a product is shown on the web site but is not available or is incorrectly priced or otherwise incorrectly described, Marrakech Bazaar shall not be obliged to sell you that product.
6) Value Added Tax
The price of any products stated on this web site shall be inclusive of Value Added Tax.
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes that must be paid upon receipt of the shipment. These rules vary by country and your local government determines duty and customs charges. Marrakech Bazaar is not responsible for payment or reimbursement of any of these duties or charges.
8) Accuracy of Information
We attempt to be as accurate as possible when describing our products; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the website is accurate, complete, reliable, current, or error-free. All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible.
9) Intellectual Property
The content of the Marrakech Bazaar site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the Marrakech Bazaar site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Marrakech Bazaar site without written permission from Marrakech Bazaar.
We reserve the rights to change, modify, remove or substitute without notice any information shown on the web site or any other web site owned by Marrakech Bazaar from time to time. Prices and availability of goods are subject to change. Nothing in this disclaimer applies to any products you purchase from Marrakech Bazaar. Marrakech Bazaar does not control, endorse and is not responsible for the availability or content of any third party websites available via this website through a link, or for any services or product you buy through such websites. All content and services on this website are provided on an “as is” basis and Marrakech Bazaar does not make any representation or give any warranty in respect of the website and its content. In particular, Marrakech Bazaar does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this website. Marrakech Bazaar will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use the website, its content or any link to another website arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by Marrakech Bazaar negligence.
11) Limitations of Use of Website
You may not use the Marrakech Bazaar website for any of the following purposes:
disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
gaining unauthorised access to other computer systems
interfering with any other person’s use or enjoyment of the Marrakech Bazaar website
breaching any laws concerning the use of public telecommunications networks
interfering or disrupting networks or web sites connected to the Marrakech Bazaar website making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner
Marrakech Bazaar reserves the right to refuse to post material on the Marrakech Bazaar website or message board or to remove material already posted on Marrakech Bazaar website or message board.
You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgement by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:
any claim by any third party that the use of the Marrakech Bazaar website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
any claim by any third party that the use of the Marrakech Bazaar website by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and
any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Marrakech Bazaar website by you.
These Terms and Conditions constitute the entire agreement between us in respect of the use of our services and of our website and supersede any and all prior agreements, arrangements and representations (save in respect of those made fraudulently). If any of these Terms and Conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term. These Terms and Conditions will be interpreted and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English Courts.