Return Policy

Returns Policy

Your complete satisfaction with our products is guaranteed! However, in the rare case you change your mind about an item or need to return it for any reason, general merchandise items may be returned or exchanged in their original packaging within 10 days of receipt. We will refund your payment to your credit card or Paypal Account.

HOW TO MAKE A RETURN

If you wish to make a return or exchange, please follow these steps:

Contact our customer Mohamed Aatik on tel:07951649881 and obtain an RMA (return merchandise authorization) number. Our store will only be able to accept return packages clearly marked with an RMA number. All the sale items are non returnable or exchangeable.

Pack and seal your return security in its original packaging. Clearly mark the RMA number on the outside of the box. Packages must be returned postage paid. We also recommend that you insure all packages since otherwise you will be responsible for any damage during the return shipment. Marrakech Bazaar will not accept C.O.D. deliveries.

Ship the product to us, insured, postage paid.

Address for Returns:

Marrakech Bazaar
94 Sir Francis Drake Court
47 Banning Street
Greenwich
London
SE10 0FF

Return of Furniture Purchases

Furniture purchases and custom orders are subject to slightly different rules.Marrakech Bazaar will not refund the shipping charges for returned items nor pay for the shipping of returned items unless the items delivered were either not what you ordered or arrived damaged. In these cases, you must contact us immediately upon receipt and we will arrange for a pickup of the goods. A 15% service fee will be charged on returned orders.